Privacy Policy

July 2026

At LONNAIGH, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your data when you visit our website, purchase our products or otherwise interact with us.

LONNAIGH is owned and operated by LONNAIGH, founded by Kamile Lyne. For the purposes of applicable data protection legislation, including the General Data Protection Regulation (GDPR), LONNAIGH is the data controller responsible for your personal data.

Information We Collect

We may collect the following information when you use our website or place an order:

  • Name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Payment information (processed securely through our payment providers - we do not store full payment card details)

  • Order history

  • Communications you send to us

  • Website usage data through cookies and analytics tools

  • Marketing preferences where you have chosen to hear from us


How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Deliver products and manage returns

  • Communicate with you about your purchases

  • Respond to enquiries and customer service requests

  • Improve our website and customer experience

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send marketing communications where you have given your consent

Marketing

If you subscribe to our mailing list, we may occasionally send you updates about new collections, launches, events and exclusive offers.

You can unsubscribe at any time by clicking the unsubscribe link included in every email or by contacting us directly.

Payment Processing

Payments are processed securely by trusted third-party payment providers. We do not receive or store your full payment card information.

Sharing Your Information

We only share your information where necessary to operate our business, including with:

  • Payment providers

  • Delivery and courier companies

  • Website hosting providers

  • Email marketing platforms

  • Professional advisers where required

  • Government authorities where legally required

We never sell your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience, remember preferences, understand website performance and help us improve our services.

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, accounting and tax obligations.

Your Rights

Under GDPR you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information where applicable

  • Restrict or object to certain processing

  • Withdraw consent for marketing at any time

  • Request a copy of your personal data

  • Lodge a complaint with your local Data Protection Authority

Security

We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse or disclosure.

While no method of transmission over the internet can be guaranteed as completely secure, we continually work to protect your information using industry-standard security measures.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, legal obligations or website functionality.

The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact: info@lonnaigh.ie


LONNAIGH