Terms of Service
These Terms of Service govern your use of the LONNAIGH website and the purchase of products from us. By accessing our website or placing an order, you agree to these Terms.
About Us
LONNAIGH is an Irish lifestyle brand founded by Kamile Lyne, creating thoughtfully designed home essentials and objects intended for everyday living.
Products
We make every effort to ensure product descriptions, photography and colours are represented as accurately as possible. However, colours may vary depending on your screen or device.
Because many of our products use natural materials, slight variations in colour, texture or finish are considered part of their character and are not regarded as faults.
Orders
All orders are subject to acceptance and availability.
After placing an order, you will receive an order confirmation email. This confirms that we have received your order but does not constitute acceptance.
We reserve the right to refuse or cancel orders where necessary, including where products become unavailable, pricing errors occur or fraudulent activity is suspected.
Pricing
All prices are displayed in the currency shown on the website.
Applicable taxes will be included or calculated during checkout where required.
We reserve the right to amend prices at any time without notice.
Payment
Payment must be received in full before goods are dispatched.
We accept payment through secure third-party payment providers.
Shipping
Delivery times provided are estimates only and are not guaranteed.
Once an order has been handed to the courier, responsibility for delivery rests with the shipping provider, although we will always do our best to assist should any issues arise.
Customers are responsible for ensuring that delivery information is accurate.
Returns
If you change your mind, you may be entitled to return eligible products within 14 days of receiving your order, in accordance with applicable consumer legislation.
Returned products must be unused, in their original condition and in their original packaging.
Certain items may not be eligible for return where permitted by law, including personalised products or sealed goods that have been opened where hygiene considerations apply.
Refunds will be processed using the original payment method once the returned goods have been received and inspected.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us as soon as possible with your order number and photographs where applicable so that we can resolve the issue promptly.
Intellectual Property
All content on this website, including text, photography, graphics, branding, logos, product names and designs, is the property of LONNAIGH unless otherwise stated.
No material may be copied, reproduced or used without prior written permission.
Website Use
You agree not to:
Use the website unlawfully
Attempt to interfere with website security
Introduce malicious software
Copy or exploit website content without permission
Limitation of Liability
To the fullest extent permitted by law, LONNAIGH shall not be liable for any indirect, incidental or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes liability that cannot legally be excluded under Irish law.
Privacy
Your use of this website is also governed by our Privacy Policy.
Governing Law
These Terms are governed by the laws of Ireland.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Irish courts.